SERVICE AND QUALITY

CUSTOMER SERVICE

If you would like to try our products, please contact us and we will send you a free sample of the product of your choice or a selection that is most representative of our creations. (Exclusively for companies)

If you would like to get to know us better, we invite you to make an appointment and we will be delighted to show you our house and our products more closely. (Exclusively for companies)

Gorrotxategi offers you personal attention which includes helping you with any information you may require and responding to your enquiries with the greatest efficiency and in your own language.

QUALITY

To fully meet your quality requirements, here in Gorrotxategi we produce all out products using only the very best raw materials available, with totally natural ingredients and following the Food Safety and Quality Systems procedures, in order to maintain set quality standards and to work in a continuous improvement system that integrates all areas of the company.

Gorrotxategi has been fully certified for ISO 9001:2008 – The Quality Management System, since 2007 and we produce all out products according to the requirements set out in the Food Safety and Quality System HACCP.

Gorrotxategi has also won several awards and has received numerous citations in recognition of its work and the innovative nature of its products.